Shipping policy

At Lumo Living, we are committed to providing a reliable and transparent shipping experience for our customers.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday) after payment confirmation.

Orders placed before our daily cutoff time of 5:00 PM GMT-5 will begin processing on the next business day if applicable. Orders placed after the cutoff time will be processed on the following business day.

Transit Time

After processing, orders are shipped and delivered within 4–7 business days (Monday–Friday).

Total Delivery Time

The estimated total delivery time is 5–10 business days, including order processing and transit time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your delivery status.